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Active@ UNDELETE
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FAQ
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Frequently Asked Questions
General Sales & Customer Support Questions
How are my products delivered?
Do I receive a boxed product, CD and/or printed manuals?
How long does it take to get my product?
How do I get an invoice of my purchase?
Do you charge any sales taxes?
I have a sales question. How do I contact you?
What kind of payment methods do you accept?
How can I place a Purchase Order?
Do you have technical support for my product after purchase?
How can I change the email address for my order/profile because I am changing the provider?
I am not able to download the software after purchasing the annual support. I click on the link "Re-Download", and it keeps returning me to order information page for my order.
I have previously purchased an earlier version of the software. Can I download the latest version?
I recently purchased the support renewal and immediately checked for an update to my product. It indicated there were no new updates in the UPDATES section of the Customer Support Centre.
I just placed an order for your software via PayPal and I have not received my registration keys or access links to the software.
Technical Questions
How to setup a boot priority to boot LiveCD, not HDD?
Is the Wi-Fi network available under Active@ LiveCD?
MacOS HFS+ volume really accessible for Read-Write?
Data Recovery
Active@ UNDELETE
Active@ File Recovery
Active@ Partition Recovery
Active@ UNERASER
Data Utility
Active@ Boot Disk
Active@ LiveCD
Active@ Partition Manager
Active@ Hard Disk Monitor
Data Security
Active@ KillDisk
Active@ ZDelete
Data Backup
Active@ Disk Image
CD/DVD Tools
Active@ ISO File Manager
Active@ ISO Burner
Active@ Data Burner
Active@ DVD Eraser